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Customers turned off by call centres
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Claire
Executive
Executive


Joined: 04 Oct 2004
Posts: 171
Location: Bonnie Scotland
218 ants

PostPosted: Wed Oct 06, 2004 3:36 pm    Post subject: Reply with quote

Hey,

Only recently joined Aardvark Business as I have just started a new job, I see exactly what you are all saying about telephone answering, call centres are terrible thats why I think it is more effective to have a virtual Pa, who has details about products, services etc. There is a good company that provides this service within the Uk and unlike the bigger supliers of Virtual Offices, this company doesnt charge you for the amount of calls you receive, witch means they are an ideal solution for small to meduim businesses. Check out the site

www.commercepoint.co.uk
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Fanm01
Secretary
Secretary


Joined: 09 Oct 2004
Posts: 13
Location: USA
14 ants

PostPosted: Sat Oct 09, 2004 10:04 pm    Post subject: Reply with quote

I had direcway intner service, which was a real pain in the ass so i was always calling tech support 5-10 times per week, half the time i got someone speaking 75% spanish.

UGH, so glad that part of my life is gone
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SFI Affiliate, Nijel Terry
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